Shipping & Delivery
We ship worldwide. We offer free shipping to East Africa and a flat rate of USD 20 to the rest of the world.
All shipment is made by registered mail from Nairobi (EMS, Kenya Postal Service). The estimated shipping time is anywhere between 4-14 working days excluding weekends and public holidays and depending on destination. We are able to provide you with a tracking number for your order. Please email us on email@example.com.
If one requires their merchandise within a shorter time period, we are able to ship to you by express courier (usually DHL, Aramex) but all charges will be borne by yourself. Delivery within Kenya is not liable for any customs or duty charges. Orders received before 12 noon are usually processed and delivered the same day and no later than within 24 hours.
Delivery to countries outside Kenya may be liable to customs and duty which is
payable by the customer. Unfortunately this is beyond our control and therefore we cannot assume responsibility for any charges or delays due to customs authorities. We require 24 to 48 hours to process all international orders.
Please note we do not process orders on weekends or holidays.