Shipping & Delivery
WE SHIP WORLDWIDE
We offer free shipping to East Africa and free shipping worldwide on orders over $250 USD. Worldwide shipping on orders under $250 attracts a flat rate of $20 USD.
All shipment is made by DHL. The estimated shipping time is anywhere between 4-10 working days excluding weekends and public holidays and depending on destination. We are able to provide you with a tracking number for your order. Please email us on firstname.lastname@example.org.
Delivery to countries outside Kenya may be liable to customs and duty which is payable by the customer. Unfortunately this is beyond our control and therefore we cannot assume responsibility for any charges or delays due to customs authorities. Deliveries within Kenya is not liable for any customs or duty charges.
Local orders received before 12 noon are usually processed and delivered the same day and no later than within 24 hours. For international orders, we require 24 to 48 hours to process all international orders. Please note we do not process orders on weekends or holidays.